ORDER PROCESSING:

 STORE PICKUP -Room2002，Building 2, Nantong Foreign Trade Center, No. 166 North Street, Chongchuan District, Nantong City

 Orders can be picked up daily, from 9AM. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY

 During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within Room2002，Building 2, Nantong Foreign Trade Center, No. 166 North Street, Chongchuan District, Nantong City of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

 Orders placed before 6PM during store hours 9AM to 6PM will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.

 When your order is ready for delivery, you will receive an email with real-time tracking information.

 

FLAT RATE SHIPPING

Orders are generally shipped within 7 days to 10 days using Fdex,UPS,DHL. Flat rate shipping fee of 20$ to 100$ applies to orders shipping to EUROPE,USA,AFRICA,MIDDLE EAST. 

 

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

 

INTERNATIONAL SHIPPING:

 We offer international shipping to the following countries: 

Europe
1. Albania
2. Andorra
3. Austria
4. Belarus
5. Belgium
6. Bosnia and Herzegovina
7. Bulgaria
8. Croatia
9. Cyprus
10. Czech Republic
11. Denmark
12. Estonia
13. Finland
14. France
15. Germany
16. Greece
17. Hungary
18. Iceland
19. Ireland
20. Italy
21. Latvia
22. Lithuania
23. Luxembourg
24. Malta
25. Monaco
26. Netherlands
27. North Macedonia
28. Norway
29. Poland
30. Portugal
31. Romania
32. Slovakia
33. Slovenia
34. Spain
35. Sweden
36. Switzerland
37. Ukraine
38. United Kingdom

Middle East
1. Bahrain
2. Cyprus
3. Iran
4. Iraq
5. Israel
6. Jordan
7. Kuwait
8. Lebanon
9. Oman
10. Qatar
11. Saudi Arabia
12. Syria
13. Turkey
14. United Arab Emirates
15. Yemen

USA
1. United States of America and Canada

North Africa
1. Algeria
2. Egypt
3. Libya
4. Morocco
5. Sudan
6. Tunisia

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines 7 to 20 days for international shipping since expectations can vary greatly depending on the destination.

 

 REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at support@email.com.